Terms & Conditions

Last updated: 25.05.2026

Welcome to SANGUS.eu. These Terms & Conditions govern the use of this website and the purchase of products offered under the SANGUS brand.

By accessing this website or placing an order, you agree to these Terms & Conditions.

 

  1. Company Information

SANGUS LTD
Registered in Bulgaria under UIC 206065925
VAT number BG206065925
Email: sangus.ltd@gmail.com
Website: sangus.eu

SANGUS LTD operates in accordance with the applicable laws of the Republic of Bulgaria and the European Union.

 

  1. Scope

These Terms & Conditions apply to:

  • Website access and usage
  • Product purchases
  • Customer communication
  • Warranty and support services
  • Distributor or B2B inquiries where applicable

Additional terms may apply to specific products, campaigns, or services.

 

  1. Products and Product Information

We aim to provide accurate product descriptions, specifications, images, and pricing information.

However:

  • Minor visual differences may occur due to screen settings or manufacturing tolerances
  • Product packaging may vary
  • Technical specifications may be updated without prior notice where permitted

Product images are for illustrative purposes unless explicitly stated otherwise.

 

  1. Orders

By placing an order, you confirm that:

  • You are legally capable of entering into binding agreements
  • The information provided is accurate and complete
  • You are authorized to use the selected payment method

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Request additional verification where necessary
  • Cancel orders in case of pricing or technical errors

Order confirmation does not guarantee product availability until shipment confirmation is issued.

 

  1. Pricing and Taxes

Prices displayed on the website may include or exclude VAT depending on:

  • Customer location
  • Applicable tax regulations
  • Business/customer status

Shipping costs, taxes, or import-related charges may be displayed separately during checkout where applicable.

We reserve the right to update prices without prior notice.

 

  1. Payment

Payments are processed through third-party payment providers.

We do not store full payment card details on our servers.

Accepted payment methods may vary depending on region and platform availability.

 

  1. Shipping and Delivery

Delivery times are estimates and may vary depending on:

  • Destination country
  • Courier services
  • Customs procedures
  • Seasonal demand
  • External circumstances beyond our control

Customers are responsible for providing accurate shipping information.

Risk of loss or damage transfers upon delivery where permitted by applicable law.

 

  1. Returns and Withdrawal Rights

Consumers within the European Union may have the right to withdraw from distance purchases within the legally applicable withdrawal period.

Returned products must:

  • Be returned in appropriate condition
  • Include original components where reasonably possible
  • Not show signs of improper use or intentional damage

Refunds may be reduced where products show excessive handling or missing parts beyond what is necessary to inspect the product.

Additional return conditions may apply depending on product type and applicable law.

 

  1. Warranty

Warranty coverage is provided in accordance with applicable consumer protection laws and the SANGUS Warranty Policy.

Warranty does not cover:

  • Improper installation
  • Unauthorized modification or repair
  • Misuse or neglect
  • Damage caused by incorrect electrical connection
  • Cosmetic or transport damage reported outside the applicable period

Warranty terms may vary depending on product category or region.

 

  1. User Responsibilities

Users agree not to:

  • Misuse the website
  • Attempt unauthorized access
  • Distribute malicious software
  • Interfere with website functionality
  • Submit false or misleading information
  • Use the website for unlawful purposes
  1. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Branding
  • Website design elements

is owned by or licensed to SANGUS LTD unless otherwise stated.

Unauthorized reproduction, distribution, or commercial use is prohibited.

 

  1. Limitation of Liability

To the maximum extent permitted by law, SANGUS LTD shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delays caused by third parties
  • Temporary website unavailability
  • Events beyond reasonable control

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

 

  1. Third-Party Services

The website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external services.

 

  1. Privacy and Cookies

Use of the website is also governed by:

  • Privacy Policy
  • Cookie Policy

Users are encouraged to review these documents.

 

  1. Applicable Law

These Terms & Conditions are governed by the laws of the Republic of Bulgaria and applicable European Union legislation.

Any disputes shall be subject to the competent courts of the Republic of Bulgaria unless mandatory consumer protection rules provide otherwise.

 

  1. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Updated versions will be published on this page and become effective upon publication.

 

  1. Contact Information

For questions regarding these Terms & Conditions, please contact:

SANGUS LTD
Email: sangus.ltd@gmail.com
Website: SANGUS.eu