Privacy Policy

Last updated: 25.05.2026

At SANGUS LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use sangus.eu.

By using this website, you agree to the practices described in this Privacy Policy.

 

  1. Data Controller

SANGUS LTD

Registered in Bulgaria under UIC 206065925

VAT number BG206065925
Email: sangus.ltd@gmail.com
Website: sangus.eu

 

  1. What personal data we collect

Depending on how you use our website, we may collect:

Information you provide directly

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Company information
  • Messages submitted through contact forms

Automatically collected information

  • IP address
  • Browser type and device information
  • Operating system
  • Website usage data
  • Cookies and analytics data

Order-related information

If purchases are made through our website, we may collect:

  • Order history
  • Payment-related information
  • Delivery information
  • VAT information where applicable

Payment card details are processed securely by third-party payment providers and are not stored on our servers.

 

  1. How we use your data

We may use personal data to:

  • Process orders and deliveries
  • Provide customer support
  • Respond to inquiries
  • Improve website functionality and user experience
  • Analyze website traffic and performance
  • Send transactional emails
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Provide marketing communications where consent has been given
  1. Legal basis for processing

Under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • User consent

Users may withdraw consent at any time where consent is the legal basis for processing.

 

  1. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Store user preferences
  • Analyze website traffic
  • Improve performance
  • Support advertising and marketing activities

For more information, please review our Cookie Policy.

 

  1. Sharing of data

We may share personal data with trusted third parties where necessary, including:

  • Hosting providers
  • Payment processors
  • Shipping and logistics partners
  • Analytics providers
  • Advertising platforms
  • IT and security service providers

We do not sell personal data to third parties.

 

  1. Data retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal and tax requirements
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of data and applicable laws.

 

  1. Your rights under GDPR

If you are located in the European Union, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the details provided above.

 

  1. Security

We implement reasonable technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or destruction
  • Misuse
  • Disclosure
  • Alteration

However, no online service can guarantee absolute security.

 

  1. Third-party services and external links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party services they use.

 

  1. International data transfers

Some third-party service providers may process data outside the European Economic Area (EEA). Where required, appropriate safeguards are implemented in accordance with GDPR requirements.

 

  1. Children’s privacy

This website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

 

  1. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technical changes. Updated versions will be published on this page.

 

  1. Contact us

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact:

SANGUS LTD
Email: sangus.ltd@gmail.com
Website: sangus.eu