{"id":648,"date":"2026-05-28T19:08:48","date_gmt":"2026-05-28T16:08:48","guid":{"rendered":"https:\/\/sangus.eu\/garantie\/"},"modified":"2026-06-19T15:05:59","modified_gmt":"2026-06-19T12:05:59","slug":"garantie","status":"publish","type":"page","link":"https:\/\/sangus.eu\/ro\/garantie\/","title":{"rendered":"Garan\u021bie"},"content":{"rendered":"\n\n\t<section class=\"section inner-page-bg is-full-height\" id=\"section_1264706479\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2304\" height=\"1440\" src=\"https:\/\/sangus.eu\/wp-content\/uploads\/2026\/05\/Desktop-background-2560.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center inner-content-row\"  id=\"row-662491006\">\n\n\n\t<div id=\"col-97872115\" class=\"col inner-content-card small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-772065606\" class=\"text tight-text\">\n\t\t\n\n<h1 style=\"text-align: center;\">Politica de garan\u021bie SANGUS<\/h1>\n<p>Produsele SANGUS sunt proiectate \u0219i fabricate pentru a oferi performan\u021b\u0103 fiabil\u0103 pe termen lung \u00een condi\u021bii normale de instalare \u0219i utilizare. Aceast\u0103 Politic\u0103 de garan\u021bie explic\u0103 acoperirea garan\u021biei, procedura de service \u0219i limit\u0103rile aplicabile produselor SANGUS. <\/p>\n<h3>1. Perioada de garan\u021bie<\/h3>\n<p>Perioada de garan\u021bie pentru produs este de <strong>60 de luni (5 ani)<\/strong> \u0219i \u00eencepe de la data achizi\u021biei.<\/p>\n<p>Garan\u021bia este valabil\u0103 numai atunci c\u00e2nd clientul furnizeaz\u0103 o dovad\u0103 de achizi\u021bie valabil\u0103, care indic\u0103 tipul produsului, modelul \u0219i data achizi\u021biei.<\/p>\n<h3>2. Acoperirea garan\u021biei<\/h3>\n<p>Dac\u0103 produsul dezvolt\u0103 un defect \u00een perioada de garan\u021bie, \u00een condi\u021bii de utilizare normal\u0103 \u0219i corespunz\u0103toare, SANGUS LTD va, pe cheltuiala sa \u0219i la propria discre\u021bie, s\u0103 repare produsul defect, s\u0103 \u00eenlocuiasc\u0103 piesele defecte sau s\u0103 \u00eenlocuiasc\u0103 produsul cu un articol echivalent din punct de vedere func\u021bional.<\/p>\n<p>Repara\u021biile \u00een garan\u021bie se efectueaz\u0103 gratuit pentru client, cu condi\u021bia ca defectul s\u0103 se \u00eencadreze \u00een domeniul de aplicare al acestei Politici de garan\u021bie.<\/p>\n<h3>3. Repara\u021bie sau \u00eenlocuire<\/h3>\n<p>Repara\u021biile pot fi efectuate folosind piese noi, echivalente sau recondi\u021bionate, \u00een func\u021bie de evaluarea tehnic\u0103 a produc\u0103torului sau a personalului de service autorizat.<\/p>\n<p>Orice produse sau piese \u00eenlocuite devin proprietatea SANGUS LTD.<\/p>\n<p>Un defect al produsului \u00een perioada de garan\u021bie nu \u00eei confer\u0103 automat clientului dreptul de a primi un produs nou la \u00eenlocuire. Remediul adecvat se stabile\u0219te dup\u0103 inspec\u021bia tehnic\u0103. <\/p>\n<h3>4. Durata repara\u021biei<\/h3>\n<p>Timpul necesar pentru repara\u021bie poate varia \u00een func\u021bie de natura defectului, complexitatea tehnic\u0103 \u0219i disponibilitatea pieselor de schimb.<\/p>\n<p>Perioada maxim\u0103 de repara\u021bie este de <strong>30 de zile<\/strong> de la data la care produsul este acceptat pentru service \u00een garan\u021bie.<\/p>\n<p>Perioada de garan\u021bie se suspend\u0103 pe durata \u00een care produsul r\u0103m\u00e2ne \u00een service pentru repara\u021bia \u00een garan\u021bie.<\/p>\n<h3>5. Cerin\u021be pentru solicitarea garan\u021biei<\/h3>\n<p>Pentru a depune o solicitare de garan\u021bie, clientul trebuie s\u0103 furnizeze:<\/p>\n<ul>\n<li>Dovad\u0103 de achizi\u021bie valabil\u0103;<\/li>\n<li>Modelul produsului \u0219i informa\u021biile de identificare;<\/li>\n<li>Descrierea defectului;<\/li>\n<li>Fotografii sau videoclipuri ale problemei, dup\u0103 caz;<\/li>\n<li>Date de contact pentru comunicare.<\/li>\n<\/ul>\n<p>SANGUS LTD poate solicita informa\u021bii suplimentare, atunci c\u00e2nd este necesar, pentru a evalua solicitarea de garan\u021bie.<\/p>\n<h3>6. Excluderi de la garan\u021bie<\/h3>\n<p>Garan\u021bia nu se aplic\u0103 \u00een urm\u0103toarele cazuri:<\/p>\n<ul>\n<li>Deterior\u0103ri cauzate de conectare electric\u0103 incorect\u0103 sau instalare necorespunz\u0103toare;<\/li>\n<li>Deterior\u0103ri cauzate de demontare, repara\u021bie, modificare neautorizat\u0103 sau interven\u021bii neautorizate asupra produsului;<\/li>\n<li>Deterior\u0103ri cauzate de aplicarea unei for\u021be excesive \u00een timpul instal\u0103rii sau manipul\u0103rii;<\/li>\n<li>Deterior\u0103ri rezultate din cauze externe f\u0103r\u0103 leg\u0103tur\u0103 cu utilizarea normal\u0103 a produsului, inclusiv supratensiuni, incendiu, inunda\u021bii, cutremur, impact sau alte evenimente de for\u021b\u0103 major\u0103;<\/li>\n<li>Deterior\u0103ri cauzate de utilizare necorespunz\u0103toare, neglijen\u021b\u0103, \u00eentre\u021binere improprie sau utilizare \u00een afara scopului destinat al produsului;<\/li>\n<li>Deterior\u0103ri cosmetice care nu afecteaz\u0103 func\u021bionarea normal\u0103, cu excep\u021bia cazului \u00een care sunt raportate imediat dup\u0103 livrare \u0219i se dovede\u0219te c\u0103 sunt legate de transport.<\/li>\n<\/ul>\n<h3>7. Responsabilitatea pentru instalare<\/h3>\n<p>Instalarea electric\u0103 trebuie efectuat\u0103 \u00een conformitate cu reglement\u0103rile locale aplicabile \u0219i cerin\u021bele de siguran\u021b\u0103. Acolo unde legea o impune, instalarea trebuie realizat\u0103 de o persoan\u0103 calificat\u0103. <\/p>\n<p>Instalarea incorect\u0103 poate duce la func\u021bionare defectuoas\u0103, risc de siguran\u021b\u0103 \u0219i pierderea acoperirii garan\u021biei.<\/p>\n<h3>8. Drepturile consumatorului<\/h3>\n<p>Aceast\u0103 Politic\u0103 de garan\u021bie nu limiteaz\u0103 niciun drept obligatoriu al consumatorului prev\u0103zut de legisla\u021bia aplicabil\u0103 a Uniunii Europene sau de legisla\u021bia na\u021bional\u0103 privind protec\u021bia consumatorilor.<\/p>\n<p>\u00cen cazul \u00een care se aplic\u0103 drepturi obligatorii de garan\u021bie legal\u0103, acestea r\u0103m\u00e2n valabile independent de aceast\u0103 garan\u021bie comercial\u0103.<\/p>\n<h3>9. Contact pentru suport \u00een garan\u021bie<\/h3>\n<p>Pentru suport \u00een garan\u021bie, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi:<\/p>\n<p><strong>SANGUS LTD<\/strong><br\/>E-mail: <a href=\"mailto:sangus.ltd@gmail.com\">sangus.ltd@gmail.com<\/a><br\/>Site web: <a href=\"https:\/\/sangus.eu\/ro\/\">https:\/\/sangus.eu<\/a><\/p>\n\n\t\t\n<style>\n#text-772065606 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1264706479 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 100vh;\n}\n#section_1264706479 .section-bg img {\n  object-position: Center center;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"footnotes":""},"class_list":["post-648","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/pages\/648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/comments?post=648"}],"version-history":[{"count":3,"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/pages\/648\/revisions"}],"predecessor-version":[{"id":732,"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/pages\/648\/revisions\/732"}],"wp:attachment":[{"href":"https:\/\/sangus.eu\/ro\/wp-json\/wp\/v2\/media?parent=648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}